Terms of service
These terms are an agreement between you and Zedapex ("we", "us"), the company that makes Vuxcopy. You accept them, together with our Privacy policy and Risk warning, by ticking the box when you create your account, and by using the Vuxcopy software, website or dashboard. We keep a record of when you accepted, which version you accepted and the IP address you used. If you don't agree, please don't use Vuxcopy.
1. What Vuxcopy is
Vuxcopy is software that copies trades between MetaTrader 4 and MetaTrader 5 accounts that you control. It runs either as an Expert Advisor (EA) on your own computer or VPS, or in our cloud through a third-party connection service.
Vuxcopy is not a broker, an investment adviser, a fund manager or a signal provider. We do not hold your money, we do not tell you what to trade, and we do not sell or share trades between customers.
2. Your account
- You must be at least 18 and allowed to trade where you live.
- Keep your password and licence key private. Anything done with them is treated as done by you.
- Give us a real email address. We use it for receipts, warnings about your accounts and plan reminders.
- One free trial per person. Creating extra accounts to get more trials is not allowed.
3. Your trading accounts
You may only connect trading accounts that you own or are fully authorised to operate, such as your own personal accounts or prop firm accounts issued to you. You must not use Vuxcopy to copy trades into accounts that belong to other people, to manage money for others, or to sell copy trading as a service.
Some prop firms and brokers have their own rules about copying, EAs and trading the same strategy on several accounts. It is your job to read and follow those rules. We are not responsible if a firm or broker closes, restricts or refuses to pay an account.
4. Plans, trial and payment
- Free trial. 7 days, demo accounts only, without cloud copying.
- Monthly and yearly plans last 30 or 365 days from the moment your payment is confirmed. Paying again before the end adds the new period to the end of the current one.
- Card payments can renew automatically. We email you before each renewal. You can turn auto-renew off at any time in Plan & billing; your plan then runs until the end of the period you paid for.
- Crypto and bank transfer payments do not renew automatically. We remind you before your plan ends.
- If a card renewal fails, copying keeps running for a 2-day grace period while you update your payment.
- When a plan ends, copying pauses. Trades already open stay open and keep following your master's closes. Your accounts and settings are kept.
- Lifetime plans are a one-off payment for the lifetime of the Vuxcopy product, limited to the number of seats shown at checkout.
- Prices may change. A change never affects a period you have already paid for, and we tell you before a new price applies to an auto-renewal.
Payments are handled by our payment partners. We never see or store your full card number. Refunds are covered by our refund policy.
5. Licence to use the software
While your plan is active we give you a personal, non-transferable licence to use Vuxcopy for your own accounts. You may not copy, resell, share, decompile, reverse engineer or try to get around the licence checks of the software, or let anyone else use your licence key.
6. Acceptable use
You agree not to misuse Vuxcopy. That includes trying to break or overload our servers, accessing other people's data, using the service for anything illegal, or using it to copy trades for paying clients.
7. Affiliate programme
If you join our affiliate programme you earn the commission shown in your dashboard on payments made by people you refer. Commission becomes available 14 days after the payment and is paid in USDT once you reach the minimum. You may not refer yourself, buy ads on our brand name, or make misleading claims about profits. We can cancel commission earned in breach of these rules or on refunded payments.
8. Trading risk and no advice
Trading leveraged products is risky and you can lose all your money. Vuxcopy copies what your master account does, including its losses. Features such as equity protection, daily loss limits and lot caps reduce risk but cannot remove it: prices can gap, brokers can reject or delay orders, connections can drop and computers can switch off. Please read the full risk warning.
9. Service availability
We work hard to keep Vuxcopy running every minute the markets are open, but we do not promise it will never be interrupted or free of errors. Copying depends on your computer or VPS, your brokers, MetaTrader, internet connections and, for cloud copying, third-party services. We may update the software and will try to give notice of planned maintenance.
10. Software errors, no warranty and limits of our liability
Software can have bugs. Vuxcopy is complex software that depends on brokers, MetaTrader, internet connections and other services we don't control. Despite our testing, it may contain bugs, errors or defects, and it may at times copy a trade late, with a different lot size or price, more than once, or not at all, or fail to close, modify or protect a trade. You accept this when you use Vuxcopy, and you agree to watch your accounts and not rely on Vuxcopy as your only safeguard.
No warranty. To the fullest extent the law allows, Vuxcopy is provided "as is" and "as available", without warranties of any kind, express or implied. That includes any warranty that it will be error-free, uninterrupted, secure, accurate or fit for a particular purpose. We don't promise that every bug will be fixed or that any trading result will be achieved.
What we are not liable for. To the fullest extent the law allows, Zedapex, its owners, staff and partners are not liable for:
- trading losses of any kind, including losses caused by a bug, error, delay or outage in Vuxcopy;
- missed, late, duplicated, wrongly sized or unclosed trades;
- lost profits, lost prop firm accounts or payouts, or lost data;
- losses caused by brokers, prop firms, MetaTrader, payment providers, hosting or connection services, your devices or your internet connection;
- any indirect, incidental, special or consequential loss.
Our maximum liability. If we are found liable for anything despite the above, our total liability to you for all claims is limited to the fees you paid us for Vuxcopy in the 3 months before the event that caused the claim.
What this doesn't exclude. Nothing in these terms limits liability for fraud or wilful misconduct, or any other liability that the law does not allow to be limited.
Your responsibility. You are responsible for your trading decisions, your settings (including lot sizes and protection limits), checking that copies are correct, and following your broker's and prop firm's rules.
11. Suspension and closing your account
You can stop using Vuxcopy at any time. We may suspend or close an account that breaks these terms, after warning you where we reasonably can. If we close your account without a good reason we refund the unused part of your paid period.
12. Changes to these terms
We may update these terms. If a change is important we will email you before it applies. Continuing to use Vuxcopy after that means you accept the new terms.
13. Law and arbitration
These terms are governed by the laws of the Federal Republic of Nigeria.
Talk to us first. If you have a problem with Vuxcopy, email [email protected]. Most issues are solved quickly. If a dispute isn't solved within 30 days of you or us writing about it, either side can take it to arbitration.
Arbitration. Any dispute arising out of or relating to these terms or to Vuxcopy, including any question about their existence, validity or ending, will be finally resolved by arbitration under the Arbitration and Mediation Act 2023 of Nigeria, administered by the Lagos Court of Arbitration under its rules. There will be one arbitrator. The seat of arbitration is Lagos, Nigeria. Hearings may be held online, and the language will be English. The arbitrator's decision is final and binding, and any court with jurisdiction may enforce it.
Individual claims only. Disputes are resolved one by one. Neither you nor we may bring or join a claim as part of a class or group action.
Exceptions. Either side may ask a court for urgent protection, such as an injunction against misuse of the software or the brand, while arbitration goes ahead. Nothing in this section takes away rights that the consumer protection laws of the country where you live do not allow to be waived.
14. Contact
Questions about these terms: [email protected].