Privacy policy
Vuxcopy is made by Zedapex. This policy explains what we collect when you use Vuxcopy, why, and what control you have. We keep it short and we only collect what we need to run the copier.
What we collect
- Account details: your name, email address, country and a hashed (scrambled) password.
- Trading account details: the account number, broker server, platform, balance, equity, currency and the positions the copier needs to see. For cloud copying we also store your MetaTrader password, encrypted, so the cloud connection can log in.
- Copy history: trades opened, closed or skipped by Vuxcopy, so you can see them in your dashboard.
- Payment records: plan, amount, date and payment reference. Card and bank details are handled by our payment partners and never reach our servers.
- Technical data: a scrambled version of your IP address and device, login times and browser type. We use these to keep your account safe and to stop people creating many free trials.
- Affiliate data: who referred you, clicks on referral links and your payout address if you request a payout.
Why we use it
- To copy your trades and show you what happened.
- To send emails you need: email confirmation, receipts, plan reminders and warnings when an account goes offline or a protection limit is hit.
- To send occasional product news. Every such email has a way to stop them.
- To prevent fraud and abuse, and to meet legal and tax duties.
We do not sell your data. We do not use your trades to trade ourselves or share them with other customers.
Who we share it with
Only service providers that help us run Vuxcopy, and only what they need:
- Payment providers (Bachs for card and bank, Gatevoo for crypto).
- Our email delivery service.
- Our hosting provider.
- For cloud copying only, the MetaTrader connection service that keeps your account connected.
- Telegram, if you choose to connect alerts.
We may share information if the law requires it.
How long we keep it
We keep your data while your account is open. Copy history older than 6 months is deleted. Payment records are kept as long as tax law requires. If you delete your account we delete your details and trading accounts within 30 days, except records we must keep by law.
Security
Passwords are hashed, broker passwords for cloud copying are encrypted, and all traffic uses HTTPS. No system is perfectly secure, so use a strong password and never share your licence key.
Your choices and rights
You can see and change most of your details in Settings. You can ask us for a copy of your data, to correct it, or to delete your account by emailing [email protected]. Depending on where you live, laws such as the Nigeria Data Protection Act or the GDPR may give you extra rights, and we will respect them.
Cookies
We use one cookie to keep you logged in and, if you arrived through a referral link, one cookie to remember who referred you. We do not use advertising cookies.
Changes
If we change this policy in an important way we will tell you by email before it applies.